1. What is Apex Cashier?
Ans: Apex Cashier Services, an online software provider designed and offered by Apex E-Commerce Services Limited, specializes in advanced yet affordable e-commerce technology solutions that cater to the needs of all online shoppers, retailers and distributors who want to rediscover the excitement of doing business online.
2. How does Apex Cashier work?
Ans: Apex Cashier makes your life easier, not harder. Just enter your credit or debit card details and payment amount, review your order summary and confirm your payment of choice. Your payment, like you need it, on the go!
3. Who can use Apex Cashier?
Ans: Apex Cashier Services is an online software service provider who’s target is but not limited to persons with the capacity and interest to conduct e-commerce transactions which might include persons who might be from but not limited to government, corporate entities and individuals.
4. Why should I use Apex Cashier?
Ans: Apex Cashier Services provides the most advanced yet affordable e-commerce technology solution that caters to the needs of all online shoppers, retailers and distributors who want to rediscover the excitement of doing business online. From government, corporate entities to individuals; Apex offers you an end-to-end solution that ensures secure transactions and timely payments.
5. Does Apex Cashier Require KYC documents?
Ans: Yes, Apex Cashier requires KYC documents which confirm your identity. This helps us maintain a safe and secure environment for the payment transactions. The client must email a signed payment authorization document and valid government issues to support@apexcashier.io within 48 hours after payment. If a client fails to submit these verification documents their payment will become invalid and refunded to their card.
1. Why is there a fee for the Apex Cashier Wallet?
Ans: Fee covers card processing fee, and taxes
2 .What payment methods are available on Apex Cashier?
Ans: We accept Credit/Debit Card, Wire Transfer and Cryptocurrency as payment methods on Apex Cashier..
3. How long does it take to process orders?
Ans: If you've made an order on Apex Cashier, rest assured that it'll be processed immediately and we'll send an update to your email — check your spam folder first. But if you have any issues along the way (like a message not getting through your spam filter), then email us at support@apexcashier.io and our team will get back to you as soon as possible.
4. Does Apex Cashier charge any other fees? Are the fees recurrent?
Ans : Apex Cashier does not charge any recurrent fees or any other hidden fees.
5. I made a payment towards my Apex account, when will I get the account?
Ans: Once you have made a payment for Apex Cashier Services, you will receive credentials (via email) right away. Check your spam folder just in case! If you need help, please email support@apexcashier.io and we can assist you immediately.
6. I overpaid. What can I do?
Ans: If you have overpaid for any of the services or products offered by Apex Cashier Services, reach out directly by emailing us at support@apexcashier.io to resolve this issue for you.
7. I sent funds to the wrong Apex Cashier by accident. Can I get it back?
Ans: If you’ve sent funds to the wrong Apex Cashier Wallet by mistake, don’t worry! Just email us at support@apexcashier.io and we’ll help resolve this for you!
8. What happens if I request a chargeback?
Ans: All accounts associated with the chargeback will automatically be forfeited.
